[{"data":1,"prerenderedAt":145},["ShallowReactive",2],{"page:\u002Fsupport\u002F":3},{"id":4,"title":5,"authorId":6,"body":7,"description":120,"extension":121,"heroAlt":6,"heroHeight":6,"heroImage":6,"heroWidth":6,"kind":122,"locale":123,"meta":124,"navigation":125,"ownerApproved":126,"pageId":122,"path":127,"productFactIds":128,"relatedIds":132,"resourceAssets":134,"reviewStatus":135,"reviewedAt":136,"seo":137,"sources":138,"status":142,"stem":143,"__hash__":144},"pages\u002Fen\u002Fsupport.md","BodyLog support",null,{"type":8,"value":9,"toc":110},"minimark",[10,20,25,34,37,41,54,57,61,74,78,91,95,103,107],[11,12,13,14,19],"p",{},"Choose the task you need help with, or email ",[15,16,18],"a",{"href":17},"mailto:shaduraa.g@gmail.com","shaduraa.g@gmail.com",". Support is provided by Ruslan Shadura, developer of BodyLog.",[21,22,24],"h2",{"id":23},"start-a-measurement-record","Start a measurement record",[11,26,27,28,33],{},"Use the ",[29,30],"site-page-link",{"label":31,"page-id":32},"measurement guide","measure-guide"," to choose a tape position and unit before recording a value. BodyLog supports metric and imperial units. If a number looks unexpected, check the displayed unit, selected body area and date before entering it again.",[11,35,36],{},"The app supports iPhone and iPad with iOS or iPadOS 18.6 or later. If the App Store says your device is incompatible, review its operating-system version and the current store listing.",[21,38,40],{"id":39},"add-or-compare-photos","Add or compare photos",[11,42,43,44,48,49,53],{},"BodyLog supports in-app capture, import from your photo library and side-by-side comparison. The ",[29,45],{"label":46,"page-id":47},"photo overview","photos"," explains the options; the ",[29,50],{"label":51,"page-id":52},"photo setup guide","photo-guide"," helps you repeat a session.",[11,55,56],{},"For an import problem, tell support whether you used the camera or photo library and what happened after selecting the image. You can describe an issue without attaching a body photo.",[21,58,60],{"id":59},"apple-health","Apple Health",[11,62,63,64,68,69,73],{},"For missing or unexpected records, start with ",[29,65],{"label":66,"page-id":67},"Apple Health troubleshooting","health-help",". It covers supported types, permissions and identifying a record’s source. Read the ",[29,70],{"label":71,"page-id":72},"Health feature page","health"," if you are checking compatibility before installing.",[21,75,77],{"id":76},"pro-and-purchases","Pro and purchases",[11,79,80,81,85,86,90],{},"Use ",[29,82],{"label":83,"page-id":84},"restore-purchase help","restore"," when an existing purchase is not recognized. The ",[29,87],{"label":88,"page-id":89},"pricing page","pricing"," explains where to check current offers and Apple subscription controls.",[21,92,94],{"id":93},"data-deletion-and-changing-devices","Data, deletion and changing devices",[11,96,97,98,102],{},"Read ",[29,99],{"label":100,"page-id":101},"data-management help","data-help"," before removing records or replacing a device. For privacy questions, use the same email and describe the request in words; do not include your measurements or photos unless they are needed to investigate and you choose to share them.",[21,104,106],{"id":105},"what-to-include-in-a-support-email","What to include in a support email",[11,108,109],{},"Include your device model, iOS or iPadOS version, BodyLog version, the action you took and the result you expected. Quote any error message. For a purchase issue, name the purchase type and say whether Restore purchases showed an error. Never send your Apple Account password or full payment-card details.",{"title":111,"searchDepth":112,"depth":112,"links":113},"",2,[114,115,116,117,118,119],{"id":23,"depth":112,"text":24},{"id":39,"depth":112,"text":40},{"id":59,"depth":112,"text":60},{"id":76,"depth":112,"text":77},{"id":93,"depth":112,"text":94},{"id":105,"depth":112,"text":106},"Find help with BodyLog measurements, progress photos, Apple Health, Pro purchases and data questions, or email the developer.","md","support","en",{},true,false,"\u002Fen\u002Fsupport",[129,130,131],"devices-ios","units","photo-workflow",[67,84,101,47,89,133],"privacy",[],"approved","2026-10-28",{"title":5,"description":120},[139],{"title":140,"url":141},"BodyLog on the App Store","https:\u002F\u002Fapps.apple.com\u002Fua\u002Fapp\u002Fbody-measurements-tracker\u002Fid6748995406","published","en\u002Fsupport","H4I07NUpsVrCvu_j25B1-PFDtG9bC0gmq0YFq3wN130",1793285410357]